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Global Locations and US Designated Market Areas (DMA's)
Global Locations
USA Designated Market Areas (DMA's)
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Online Account Cancellation
Cancelling your account will immediately suspend your access to GeoSurf. You will not incur any further charges.

As we are constantly interesting in improving our product and service to our customers, please detail the reason for cancelling your GeoSurf™ account:
Enter more details: *
Account Deactivation
Your GeoSurf™ account has been deactivated. You will not be billed any longer for the service.

Please feel free to contact us for any question at support@biscience.com.

Thank you for using GeoSurf™.
GeoSurf Team.
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How it works
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FAQ

We are committed to providing fast and reliable support for our users. Here you can find general information about GeoSurf™. If your question is not answered below, please access our customer support section or contact us.

General Questions
What is GeoSurf™? GeoSurf™ by BIScience is a straight-forward service that enables users to access premium proxy servers in 90+ global locations to surf and view geo-targeted local content from other areas. It also emulates many mobile devices. The service is available as a browser toolbar, VPN client, Direct Connect API, and smart phone connection.
Which browsers will GeoSurf™ work best with? We recommend using GeoSurf™ Toolbar on Internet Explorer, Firefox, or Firefox for Mac. If you are looking for a solution to use GeoSurf™ on Chrome or other browsers, we offer GeoSurf™ VPN for these applications.
Can I use GeoSurf™ to work with other applications like messaging apps? Yes. GeoSurf™ VPN, which changes the IP for the entire computer, will affect any applications that access the internet.
Which locations are available in GeoSurf™? There are GeoSurf™ gateways in 65 Countries and 26 US Designated Market Areas, and we are constantly adding more!
Included Countries:
Argentina, Australia, Austria, Belarus, Belgium, Brazil, Bulgaria, Canada, Canada (Montreal), Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Korea Republic , Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, Venezuela, and Vietnam.
Included US Metro Areas:
Atlanta (GA), Boston (MA), Charlotte (NC), Chicago (IL), Columbus (OH), Dallas (TX), Denver (CO), Durham (NC), Houston (TX), Kansas City (MO), Las Vegas (NV), Los Angeles (CA), Mclean (VA), Miami (FL), Minneapolis (MN), New Orleans (LA), New York (NY), Philadelphia (PA), Phoenix (AZ), Portland (OR), Sacramento (CA), San Diego (CA), San Francisco (CA), Seattle (WA), St Louis (MO), and Tampa (FL).
How secure and private is GeoSurf? Our network boosts the highest levels of reliability, availability, and security. Because we own all of the servers on our network and host them in Tier 1 backbone data centers around the world, all of our users experience a totally secure browsing experience. We sign legally binding agreements with our customers to ensure their privacy.
Who are the makers of GeoSurf? GeoSurf is created by BIScience, a company that offers business intelligence solutions for online advertising activities. Our management team has roots in the online media business with experience and knowledge of what our customers need. We are legitimate and grounded - not a fly by night operation. Our corporate offices are in the heart of Tel Aviv and our staff is always available by phone, email, online chat, LinkedIn, Facebook, Twitter.
Getting Started
How can I try GeoSurf™? All packages come with trial period. Just sign up for the package that is right for you and start trying the product immediately.
I signed up, now how do I download GeoSurf™? To download and install the latest version of the toolbar, simply login to your account and download the toolbar from link on the left side.
I downloaded and installed; now how do I activate GeoSurf™? Simply click the settings button and select the User Login tab. Then, enter your credentials as provided during the registration process.
Billing & Accounts
Do I need to enter a credit card number for the free trial? It is your choice. If you do not want to enter your credit card number, you can contact us for a free trial account without a credit card.
If you need immediate access, your credit card will used to verify your identity. You may cancel your trial at any time.
If you do not cancel within your trial period, to ensure uninterrupted service, we will automatically activate your account using your card. You can upgrade, downgrade, or cancel at any time.
Can I upgrade or downgrade my account? Sure! At any time. You can contact us and let us know what your needs are and we will transfer your account to the right package, or customize a package for your needs.
How can I reset my GeoSurf password?
  1. Go to http://www.geosurf.com
  2. Click login at the top right
  3. Click "Forgot Password?"
  4. Enter your email address
  5. A new password will be emailed to you.
Can I cancel at any time? Yes! Login to your account by clicking Login at the top right of the website. There, you will see a link to cancel your account. As soon as you cancel, any future billing will be terminated.
Technical Questions
I downloaded and installed the toolbar, but I do not see it. The toolbar should appear in your browser upon installation. If you do not see it, please:
  1. Clear browser cache
  2. Reopen the browser
  3. Make sure the toolbar item is set to "enabled" in your browser add-on list.
I downloaded and installed the toolbar, but I cannot find the Login button GeoSurf v 2.x:
The login button should appear on the toolbar. If you do not see it, please:
  1. Clear browser cache
  2. Reopen the browser

GeoSurf v 3.x:
The login button is in the settings area. Click the settings button (that looks like a gear) and log in with your credentials and click the Login button
How do I uninstall the toolbar? In Firefox:
  1. From the Tools menu, select Add-ons
  2. Select Extensions
  3. Locate the GeoSurf Toolbar in the list and click Remove

In Internet Explorer:
  1. Open "Control Panel" and choose "Uninstall a program" (for XP/Vista users choose "add/remove programs")
  2. Locate the GeoSurf toolbar item and click "uninstall"